Privacy Policy

Last updated: April 9, 2026

AutoDiag AI ("we," "our," or "us"), a product of Go Green Paperless Initiative, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our automotive diagnostic platform.

1. Information We Collect

Account Information: Name, email address, and payment information when you create an account or subscribe to a plan.

Vehicle Data: VIN, OBD-II diagnostic data, sensor readings, diagnostic trouble codes (DTCs), and vehicle specifications that you choose to scan or input.

Usage Data: How you interact with our platform, features used, diagnostic sessions, and technical information such as device type, browser, and IP address.

Communication Data: Information you provide when contacting support or providing feedback.

2. How We Use Your Information

• Provide, maintain, and improve our diagnostic services
• Process transactions and manage subscriptions
• Generate diagnostic reports and repair recommendations
• Improve our AI diagnostic models (using anonymized, aggregated data only)
• Send service updates and technical notifications
• Comply with legal obligations

3. Vehicle Data Privacy

Your vehicle data belongs to you. We adhere to these principles:

• We never sell your diagnostic data to third parties
• Vehicle data is encrypted in transit and at rest
• OBD-II data processed locally on your device when using offline mode
• You can request deletion of all your vehicle data at any time
• Anonymized, aggregated data may be used to improve diagnostic accuracy

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors (Stripe, PayPal), cloud infrastructure, and analytics services that help us operate
• Parts Suppliers: Vehicle information necessary to verify parts fitment (VIN, year, make, model only)
• Legal Requirements: When required by law, subpoena, or to protect our rights

5. Data Security

We implement industry-standard security measures including TLS encryption, secure authentication, access controls, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove personal data within 30 days. Anonymized diagnostic data used for model improvement may be retained indefinitely.

7. Your Rights

• Access, correct, or delete your personal data
• Export your vehicle diagnostic history
• Opt out of marketing communications
• Request information about data sharing

8. Cookies and Analytics

We use Google Analytics 4 to understand how visitors use our website. We use essential cookies for authentication and session management. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or through the platform.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@gogreenautodiag.com
Go Green Paperless Initiative
Mechanicsburg, PA 17055